DocuSign, Inc. is a leading provider of electronic signature and agreement automation solutions. The company specializes in enabling users to electronically sign documents securely and efficiently, offering a cloud-based solution with high availability. DocuSign sells a suite of products aimed at automating the agreement process, including its flagship eSignature product and other related solutions.
- Subscription Revenue - Provides core subscription-based services, primarily driven by the eSignature product, which allows users to electronically sign documents securely and efficiently.
- Professional Services and Other Revenue - Offers consulting and implementation services to support the adoption and integration of DocuSign's solutions.
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| Name | Position | External Roles | Short Bio | |
|---|---|---|---|---|
Allan Thygesen Executive | CEO and President | Board Member at A.P. Moller-Maersk | Allan Thygesen is the CEO and President of DocuSign since October 2022, with a background in leadership roles at Google and venture capital. | View Report → |
Blake Grayson Executive | CFO | None | Blake Grayson is the CFO of DocuSign since June 2023, previously CFO at The Trade Desk and held finance roles at Amazon. | |
James Shaughnessy Executive | Chief Legal Officer | None | James Shaughnessy is the Chief Legal Officer at DocuSign since May 2022, with a background in legal roles at Workday and Orbitz. | |
Paula Hansen Executive | President and CRO | Board Member at Darktrace plc | Paula Hansen is the President and CRO at DocuSign since August 2024, with prior leadership roles at Alteryx and SAP. | |
Robert Chatwani Executive | President and GM, Growth | None | Robert Chatwani is the President and GM, Growth at DocuSign since February 2023, previously CMO at Atlassian. | |
Sagnik Nandy Executive | Chief Technology Officer | None | Sagnik Nandy is the CTO at DocuSign since August 2024, previously President and Chief Development Officer at Okta. | |
Anna Marrs Board | Director | Group President at American Express | Anna Marrs is a director at DocuSign since June 2023, with a background in financial services at American Express and Standard Chartered. | |
Blake J. Irving Board | Director | Board Member at Autodesk, ZipRecruiter | Blake J. Irving is a director at DocuSign since August 2018, with previous roles as CEO of GoDaddy. | |
Cain A. Hayes Board | Director | CEO of Point32Health | Cain A. Hayes is a director at DocuSign since December 2020, with expertise in financial services and healthcare. | |
Daniel D. Springer Board | Director | Board Member at UiPath, Boys and Girls Club of San Francisco | Daniel D. Springer is a director at DocuSign since January 2017, previously CEO of DocuSign until June 2022. | |
Enrique Salem Board | Director | Partner at Bain Capital Ventures, Board Member at Atlassian | Enrique Salem is a director at DocuSign since August 2013, with a background as CEO of Symantec. | |
James Beer Board | Class II Director | Board Member at Alaska Air Group | James Beer is a director at DocuSign since August 2020, with a background as CFO at Atlassian and McKesson. | |
Maggie Wilderotter Board | Board Chair | Board Member at Costco, Sana Biotechnologies, Tanium, Sonoma Biotherapeutics | Maggie Wilderotter has been the Board Chair at DocuSign since January 2019, with a history of leadership roles at Frontier Communications. | |
Peter Solvik Board | Director | Managing Director at Jackson Square Ventures, Sigma Partners | Peter Solvik is a director at DocuSign since March 2006, with a background as CIO at Cisco. | |
Teresa Briggs Board | Director | Board Member at ServiceNow, Snowflake, Warby Parker | Teresa Briggs is a director at DocuSign since May 2020, with a background in finance and audit at Deloitte. |
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With the early traction of the Intelligent Agreement Management (IAM) platform being a small contributor to billings, how do you plan to scale IAM adoption across customer segments, and can you provide any guidance on its expected impact on growth next year?
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Given that approximately one-third of the Q3 billings outperformance was driven by early renewals, how sustainable is this performance, and what measures are you taking to maintain growth without relying heavily on early renewals?
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As the dollar net retention rate has shown slight improvements, what specific strategies are you implementing to further enhance customer retention, and how do you anticipate competitive dynamics affecting this going forward?
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Considering the tough year-over-year comparison in Q4 due to strong billings growth last year partly driven by early renewals, how confident are you in achieving your billings guidance for Q4, and what factors could impact this?
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With your gross margins expected to be impacted next year due to ongoing cloud migration costs, how do you plan to manage these expenses, and what effect might this have on your operating margins and profitability targets?
Competitors mentioned in the company's latest 10K filing.
| Company | Description |
|---|---|
Our primary global competitor for eSignature is currently Adobe, which offers an electronic signature solution known as Adobe Acrobat Sign as well as other global software companies that have or may elect to include an electronic signature capability in their products. |
Notable M&A activity and strategic investments in the past 3 years.
| Company | Year | Details |
|---|---|---|
Lexion | 2024 |
Recent press releases and 8-K filings for DOCU.
- DocuSign entered into a revolving credit agreement on May 21, 2025, with a principal amount of $750M, which may be increased by an additional $250M and is set to mature on May 21, 2030.
- The agreement outlines variable interest rates based on the company’s leverage ratio and credit ratings, alongside customary commitment fees and financial covenants.
- Documentation includes related exhibits, notably the credit agreement (Exhibit 99.1), confirming the detailed terms and conditions of the facility.
- DocuSign highlighted its transformation journey by replatforming core services to the Intelligent Agreement Management (IAM) system, emphasizing a positive shift in business operations.
- The management detailed a multi-channel go-to-market strategy—including self-service, direct sales, and partner specialization—to efficiently drive adoption and streamline customer workflows.
- Early adoption signals were strong with the announcement of 10,000 IAM customers, reinforcing product market fit for both SMB and enterprise segments.
- The call also addressed evolving pricing strategies and transition models that support upsell opportunities for both new and existing customers.
- Q4 revenue reached $776 million (up 9% YoY), contributing to a fiscal year revenue of $3 billion (up 8% YoY), reflecting strong business performance.
- The company achieved significant profitability improvements with non-GAAP operating margins of 29% in Q4 and 30% for the full fiscal year, along with a rising dollar net retention rate of 101%.
- The rollout of the IAM platform is gaining fast traction, with IAM accounting for over 20% of direct new customer deals and positioning as the fastest-growing new product in company history.
- Ongoing strategic investments include enhanced operating efficiency, international market expansion, and enriched partner channels to drive long-term revenue acceleration.
- Total revenue reached $776M in Q4 2025 with 9% year-over-year growth, reflecting strong performance in the subscription revenue segment.
- Billings increased to $923M, up 11% year-over-year, alongside a healthy non-GAAP operating margin of 29% and free cash flow of $280M.
- The company provided guidance for Q1 FY26 and FY26, emphasizing steady performance and continued international investments.
- Q4 Highlights: DocuSign reported $776.3 million in Q4 total revenue with a 9% year-over-year increase, driven by strong subscription revenue and improved profitability with GAAP net income per diluted share of $0.39.
- Fiscal 2025 Performance: The company achieved $2.98 billion in total revenue for fiscal 2025, alongside robust free cash flow and significant common stock repurchases totaling $683.5 million.
- Strategic Initiatives: DocuSign launched its AI-powered IAM platform with global product releases and new offerings like IAM for Sales and IAM Core to enhance customer engagement and expand market presence.
- Q4 Performance: Revenue reached $776.3 million with subscription revenue up 9% year-over-year and GAAP net income per basic share improved to $0.41, reflecting strong quarterly operational performance.
- Fiscal 2025 Results: Total revenue for the fiscal year was $2.98 billion, with GAAP net income per basic share at $5.23 and significant share repurchases of $683.5 million, underscoring robust annual financial results.
- Guidance & Strategic Initiatives: The company provided forward guidance for the quarter ending April 30, 2025 and FY2026, and highlighted the global rollout of its AI-powered IAM platform to drive future growth.