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The Hartford Financial Services Group, Inc. (HIG) is a diversified insurance and investment company operating primarily in five reporting segments: Commercial Lines, Personal Lines, Property & Casualty Other Operations, Group Benefits, and Hartford Funds, along with a Corporate category . The company offers a range of insurance products, including workers' compensation, property, automobile, general liability, and professional liability, primarily targeting small businesses, middle market companies, and national accounts . Additionally, Hartford provides group life, accident, and disability coverage, investment management services, and products like mutual funds and ETFs .
- Commercial Lines - Offers insurance products such as workers' compensation, property, automobile, general liability, and professional liability, primarily targeting small businesses, middle market companies, and national accounts.
- Group Benefits - Provides group life, accident, and disability coverage, along with other products like voluntary benefits and group retiree health.
- Personal Lines - Provides automobile, homeowners, and personal umbrella coverages, with a significant portion of business coming from a program designed for AARP members.
- Hartford Funds - Offers investment management services and products, including mutual funds and ETFs.
- Property & Casualty Other Operations - Encompasses various other insurance-related activities not included in the main segments.
| Name | Position | External Roles | Short Bio | |
|---|---|---|---|---|
Christopher J. Swift ExecutiveBoard | Chairman and Chief Executive Officer | Board Member at Citizens Financial Group, Inc. | Joined HIG in 2010 as EVP and CFO, became CEO in 2014, and Chairman in 2015. Led strategic investments and capital management actions. CPA with over 30 years in financial services. | View Report → |
A. Morris Tooker Executive | President | N/A | Joined HIG in 2015. Held several leadership roles, including Head of Middle & Large Commercial. Became President in 2025. | |
Amy M. Stepnowski Executive | Executive Vice President and Chief Investment Officer | N/A | Serving as EVP and CIO since 2020. President of Hartford Investment Management Company. Previously Head of Public Credit Research. | |
Beth A. Costello Executive | Executive Vice President and Chief Financial Officer | N/A | Serving as EVP and CFO since 2014. No additional roles or achievements detailed in the documents. | |
Deepa Soni Executive | Executive Vice President, Head of Technology, Data, Analytics & Information Security | N/A | Joined HIG in 2021. Focused on technology investments, digital adoption, and data analytics. Expanded cloud technology and Agile practices. | |
Annette Rippert Board | Director | Member of the Northwestern University Board of Trustees | Joined the board in 2025. Former CEO of Accenture's Strategy and Consulting group. Expertise in technology, data, and AI. | |
Donna James Board | Director | President and CEO of Lardon & Associates, LLC; Board Member at Victoria's Secret and American Electric Power | Director since 2021. Extensive insurance-industry experience and corporate governance expertise. | |
Edmund Reese Board | Director | CFO at Broadridge Financial Solutions, Inc. | Director since 2022. Extensive financial expertise and leadership experience. Former CFO at American Express. | |
Kathleen Winters Board | Director | Board Member at Global Business Travel Group, Inc. and Definitive Healthcare Corp. | Appointed to the board in 2024. Extensive experience in financial leadership and operational performance. Former CFO at ADP and MSCI. | |
Matthew E. Winter Board | Director | Board Member at ADT Inc. and H&R Block, Inc. | Director since 2020. Over 25 years of experience in the insurance industry. Former leadership roles at Allstate, AIG, and MassMutual. | |
Teresa W. Roseborough Board | Director | EVP, General Counsel, and Corporate Secretary at The Home Depot | Director since 2015. Over three decades of experience as a senior legal advisor. Extensive expertise in corporate compliance and litigation. | |
Trevor Fetter Board | Lead Director | N/A | Director since 2007, Lead Director since 2017. Extensive corporate governance experience. No current external roles listed. | |
Virginia P. Ruesterholz Board | Director | Trustee of the Board of Stevens Institute of Technology | Director since 2013. Extensive experience in operations, sales, marketing, and risk management. Former president of various divisions at Verizon. |
- In the Personal Lines segment, can you provide specific targets for your longer-term combined ratio given the recent trends, and explain how you plan to achieve them, especially in the context of increased advertising expenses?
- Regarding the upcoming A&E reserve review, can you discuss any preliminary trends or factors that might impact reserve levels, and how you are preparing for potential changes in those liabilities?
- Group Benefits sales are down 15% from the prior year despite strong margins; how do you plan to address the competitive pressures and decline in new business to drive growth in this segment?
- In a competitive market with rising loss trends and healthy industry ROEs, how are you balancing pricing increases to maintain growth while ensuring underwriting discipline across your commercial lines?
- Your Group Benefits margins are currently above your 6% to 7% guidance at 8.7%; what factors are driving the expectation of a margin decrease, and how will this affect your strategic priorities in this segment?
| Customer | Relationship | Segment | Details |
|---|---|---|---|
AARP Members | Provides auto, homeowners, and personal umbrella insurance tailored for AARP members | Personal Insurance | Earned premiums of $3.2 billion in 2024 (about 12.1% of $26.54 billion total revenue) |
Citation: Deloitte & Touche LLP has served as the auditor of The Hartford Financial Services Group, Inc. since 2002. **[0000874766-24-000016_hig-20231231.htm:168]**
Recent press releases and 8-K filings for HIG.
- The company delivered robust Q1 2025 performance with core earnings of $639 million, EPS of $2.20, and a trailing 12-month core earnings ROE of 16.2% .
- Record written premiums in Business Insurance achieved 10% growth despite significant challenges, including $325 million in losses from the January California wildfires .
- In Property & Casualty, Business Insurance posted a combined ratio of 94.4%, while Personal Insurance delivered 8% premium growth with an improved underlying combined ratio of 89.7% despite a headline ratio of 106.1% .
- Enhanced capital management featured a share repurchase of 3.5 million shares for $400 million and a dividend payout of $150 million, contributing to a book value per diluted share (ex. AOCI) of $65.99 .
- Strategic initiatives—including enhanced digital capabilities and the launch of the Prevail platform—underscore the company’s focus on sustainable growth .
- The investment portfolio generated $656 million in net investment income, reflecting strong asset performance .
- Net income available to common stockholders was $625 million (EPS $2.15), a 16% decline from Q1 2024, with core earnings of $639 million (EPS $2.20) reflecting a 10% decrease.
- Property & Casualty written premiums increased by 9%, driven by 10% growth in Business Insurance and 8% in Personal Insurance, although elevated catastrophe losses impacted overall margins and ratios.
- The company returned $550 million to stockholders through $400 million in share repurchases and $150 million in dividends.