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Shift4 Payments, Inc. is a leading independent provider of software and payment processing solutions in the United States. The company offers a comprehensive payments platform that supports various channels, including in-store, online, mobile, and tablet-based transactions, catering to industries such as food and beverage, hospitality, gaming, specialty retail, non-profits, and eCommerce. Shift4 sells integrated payment products and services, including end-to-end payment processing, software integrations, and point-of-sale solutions.
- Payments-based Revenue - Provides payment processing services and gateway services, driven by a percentage of end-to-end payment volume, including fixed fees, minimum monthly usage fees, and transaction-based fees.
- Subscription and Other Revenues - Offers software as a service (SaaS) for point-of-sale systems and terminals, along with revenue from software license sales, hardware sales, third-party residuals, and technology support fees.
| Name | Position | External Roles | Short Bio | |
|---|---|---|---|---|
Jared Isaacman ExecutiveBoard | CEO and Chairman of the Board | Founder of Draken International; Polaris Dawn Mission Commander | Founder of Shift4 Payments in 1999, recognized for entrepreneurial achievements, and involved in space exploration missions. | View Report → |
James J. Whalen Executive | Chief Accounting Officer (CAO) and Principal Accounting Officer | None | Joined Shift4 Payments in August 2023, previously held finance and accounting roles at Commvault Systems and Deloitte. | |
Jordan Frankel Executive | Secretary, General Counsel, and Executive Vice President, Legal, Risk, and Compliance | None | Oversees legal, risk, and compliance functions at Shift4 since 2014, with a background in finance and law. | |
Nancy Disman Executive | Chief Financial Officer (CFO) | Member of the Audit Committee of West Technology Group LLC; Board Member of Intrado Foundation, Various Subsidiaries of Intrado Corporation, and iCIMS, Inc. | Extensive experience in financial leadership roles, previously CFO and CAO at Intrado Corporation and TSYS. | |
Taylor Lauber Executive | President and Chief Strategy Officer | None | Responsible for overseeing growth, product development, and strategic partnerships at Shift4, joined in 2018. | |
Christopher Cruz Board | Board Member | Partner at Searchlight Capital Partners; Board Member at Neon NewCo Corp., Flowbird Group, and Sightline Payments | Partner at Searchlight Capital Partners, serving on multiple boards, with a focus on investment management. | |
Jonathan Halkyard Board | Board Member | CFO of MGM Resorts International; Board Member at Dave & Buster’s Entertainment, Inc. and MGM China Holdings Limited | CFO of MGM Resorts International, with extensive experience in financial leadership and board roles in the hospitality industry. | |
Karen Roter Davis Board | Board Member | Managing Partner at Entrada Ventures; Board Member at 360Learning S.A.; Member of Lawrence Livermore National Laboratory’s Carbon Impact Initiative Committee | Extensive experience in technology and leadership roles, previously at Alphabet (Google) and involved in venture capital. | |
Sam Bakhshandehpour Board | Board Member | President and Board Member of José Andrés Group; CEO & Managing Partner of Silverstone; Advisory Board Member of Fiserv, Inc. | Board member since October 2022, with leadership roles in hospitality and investment firms. | |
Sarah Goldsmith-Grover Board | Board Member | Board Member at ChowNow; Communications Director for the Polaris Program; Consulting Practice | Marketing and leadership experience in the restaurant and consumer industries, with a focus on strategic counsel and interim CMO roles. |
- In light of the recent softening in consumer spending, particularly in the restaurant vertical, how do you plan to mitigate the impact on transaction volumes and sustain growth momentum amidst potential further macroeconomic headwinds?
- Your aggressive M&A strategy has increased operational complexity; how are you ensuring successful integration of recent acquisitions like Revel, Vectron, and Givex to realize the expected synergies within the projected 12 to 18 months?
- Given that you fell short of your goal to onboard 10,000 international hotel and restaurant merchants in 2024, what specific challenges did you encounter in your international card-present expansion, and how are you adjusting your strategy to meet your international growth objectives?
- With over $100 billion of annualized volume still remaining in your gateway conversion funnel, what are the main obstacles preventing faster conversion, and how do you plan to accelerate this process to fully capitalize on this opportunity?
- As you aim to grow your presence in the global e-commerce market against established competitors, how do you plan to differentiate your offerings to attract blue-chip customers and become a strong third choice for global e-commerce merchants?
Notable M&A activity and strategic investments in the past 3 years.
| Company | Year | Details |
|---|---|---|
Global Blue | 2025 | Shift4 will acquire Global Blue for $7.50 per common share in cash in a deal valued at approximately $2.5 billion, financed with cash on hand and a $1.8 billion short‐term bridge loan. This acquisition enhances Shift4’s position in tax refunds, dynamic currency conversion, and luxury retail payments—with an expected $80 million in revenue synergies by 2027 and a regulatory requirement to tender at least 90% of Global Blue’s shares. |
Givex Corp. | 2024 | Completed on November 8, 2024, the Givex acquisition was executed for approximately $146 million in cash, expanding Shift4’s global gift card, loyalty, and POS solutions. The deal provides a $300 billion payment volume cross‐sell opportunity by broadening the customer base and geographic footprint. |
Vectron Systems AG | 2024 | Acquired on June 14, 2024, the transaction involved a purchase consideration of about $66.1 million (net of cash) with additional contingent consideration, giving Shift4 access to local product expertise and a well-established European distribution network in the restaurant and hospitality sectors. |
Revel Systems, Inc. | 2024 | Completed on June 13, 2024, the Revel Systems acquisition involved a $255.3 million cash deal that added a cloud-based POS system for multi-location restaurants and retail. This strategic move is aimed at leveraging cross-sell opportunities—especially via SkyTab—and reducing customer acquisition costs. |
Finaro (Credorax, Inc.) | 2023 | Finalized on October 26, 2023, the acquisition combined $200 million in cash, $287.6 million in Class A common stock, and up to $50 million in performance-based earnout, plus $25 million in employee incentives. This deal expands Shift4’s cross-border eCommerce payments and European footprint, with rebranding to Shift4 and lock-up provisions on issued shares. |
Focus POS Systems | 2023 | Completed on April 3, 2023, the Focus POS acquisition was valued at $45.2 million (comprising $36.0 million in cash and $10.2 million in stock) and adds restaurant POS software to Shift4’s portfolio. The integration provides access to over 10,000 restaurant clients, facilitating conversion to Shift4’s SkyTab POS system and shifting the revenue model towards payments and SaaS. |
A Restaurant Technology Partner | 2023 | Completed on January 20, 2023, this acquisition involved a purchase consideration of $1.5 million for 100% ownership, with an earnout capped at $2.5 million based on merchant conversion within 24 months. The deal is designed to onboard the partner’s customers to Shift4’s end-to-end payment solutions and enhance its distribution network. |
The Giving Block, Inc. | 2022 | Finalized on February 28, 2022, the acquisition was valued at $106.9 million (a mix of cash, stock, RSUs, and contingent consideration), positioning Shift4 in the cryptocurrency donation marketplace. This strategic move aims to accelerate growth in the non-profit sector and unlock significant cross-sell opportunities. |
Recent press releases and 8-K filings for FOUR.
- Shift4 Payments marked a major strategic moment with the announcement of its $2.5 billion acquisition of Global Blue, set to enhance its international and e-commerce capabilities while driving cross-selling opportunities across its core verticals.
- The company also emphasized its ongoing transformation, which includes a CEO transition from its 26-year founder and expanded product offerings in restaurants, hotels, and stadiums, aimed at reinforcing its competitive position and operational efficiency.
- Highlighting rapid international growth, Shift4 noted a significant increase in restaurant signups outside the U.S.—from 7% to 32% in a short period—and the extension of its payment solutions into over 30 countries.
- Shift4 has led a strategic funding round in Lunchbox, positioning the technology provider as the enterprise partner for its SkyTab POS system.
- James Walker has been appointed as the new CEO of Lunchbox, bringing over 30 years of industry experience to drive the company's next phase of growth.
- Lunchbox reports record growth, with a 340% increase in average deal size and 300% growth in product adoption since 2022, underscoring its strengthened market presence.