Earnings summaries and quarterly performance for ServiceNow.
Executive leadership at ServiceNow.
William R. McDermott
Chief Executive Officer
Amit Zavery
President, Chief Product Officer and Chief Operating Officer
Gina Mastantuono
President and Chief Financial Officer
Jacqueline Canney
Chief People and AI Enablement Officer
Nicholas Tzitzon
Vice Chairman
Paul Fipps
President, Global Customer Operations
Russell S. Elmer
General Counsel and Secretary
Board of directors at ServiceNow.
Research analysts who have asked questions during ServiceNow earnings calls.
Samad Samana
Jefferies
6 questions for NOW
Bradley Sills
Bank of America
5 questions for NOW
Mark Murphy
JPMorgan Chase & Co.
5 questions for NOW
Michael Turrin
Wells Fargo
5 questions for NOW
Karl Keirstead
UBS
4 questions for NOW
Kasthuri Rangan
Goldman Sachs
4 questions for NOW
Keith Weiss
Morgan Stanley
4 questions for NOW
Aleksandr Zukin
Wolfe Research
3 questions for NOW
Alex Zukin
Wolfe Research LLC
3 questions for NOW
Brad Zelnick
Credit Suisse
3 questions for NOW
Gregg Moskowitz
Mizuho
3 questions for NOW
Kash Rangan
Goldman Sachs
3 questions for NOW
Raimo Lenschow
Barclays
3 questions for NOW
Arjun Bhatia
William Blair
2 questions for NOW
Craig Turin
Evercore ISI
2 questions for NOW
Grant Sales
Bank of America Securities
2 questions for NOW
James Wood
TD Cowen
2 questions for NOW
Keith Spackman
BMO
2 questions for NOW
Matthew Hedberg
RBC Capital Markets
2 questions for NOW
Peter Reed
Lion's Spring Team
2 questions for NOW
Ryan Lampson
Morgan Stanley
2 questions for NOW
Tyler Radke
Citigroup Inc.
2 questions for NOW
Brian Schwartz
Oppenheimer & Co.
1 question for NOW
Derek Wood
TD Cowen
1 question for NOW
Derrick Wood
TD Cowen
1 question for NOW
Keith Bachman
BMO Capital Markets
1 question for NOW
Kylie Towbin
Citigroup Inc.
1 question for NOW
Michael Cikos
Needham & Company
1 question for NOW
Mike Cikos
Needham & Company, LLC
1 question for NOW
Patrick Walravens
Citizens JMP
1 question for NOW
Peter Weed
Bernstein
1 question for NOW
Robbie Owens
Piper Sandler
1 question for NOW
Sanjit Singh
Morgan Stanley
1 question for NOW
S. Kirk Materne
Evercore ISI
1 question for NOW
Recent press releases and 8-K filings for NOW.
- Transaction details: ServiceNow will acquire Armis for $7.75 billion in cash, funding the deal with cash on hand and debt, with closing expected in H2 2026.
- Armis profile: Cyber exposure management leader across IT, OT, medical and industrial devices, boasting $340 million ARR and over 50% year-over-year ARR growth.
- Strategic rationale: The acquisition is expected to more than triple ServiceNow’s security and risk market opportunity and accelerate its autonomous proactive cybersecurity roadmap, building on security ACV exceeding $1 billion in Q3 2025.
- Integration plan: The combined platform will unify real-time asset discovery, threat intelligence, risk prioritization, and automated remediation workflows to deliver end-to-end AI-native cybersecurity.
- Demand for technical governance intensified across financial services, healthcare, life sciences and manufacturing, with xtype providing real-time visibility, policy-driven deployments and audit trails for ServiceNow instances.
- 2025 growth included major banks, pharmaceutical companies and manufacturers; clients reported 5× faster deployments, 75% less audit preparation time and $731,250 in added value from 55% more projects delivered.
- Achieved ServiceNow Advanced Platform Build Partner status in early 2025, making enterprise-grade governance accessible via the ServiceNow marketplace.
- Simon Short, ServiceNow’s EVP of Customer Excellence, joined xtype’s board in September 2025, underscoring the strategic importance of technical governance.
- ServiceNow has completed its acquisition of Moveworks, combining its agentic AI and intelligent workflows with Moveworks’ AI assistant and enterprise search.
- The integration aims to create an AI-native front door for employee engagement, enabling autonomous issue resolution and intelligent workflow triggers at scale.
- Moveworks, already integrated across 100+ technology partners, serves 5.5 million employee users and about 250 mutual customers, with nearly 90% of its customers deploying the platform enterprise-wide.
- Within ServiceNow’s own operations, AI agents now handle 90% of IT and 89% of customer support requests autonomously, cutting resolution times by nearly sevenfold.
- NVIDIA announced the Nemotron 3 family (Nano, Super, Ultra) featuring a hybrid latent mixture-of-experts architecture for agentic AI.
- Nemotron 3 Nano achieves up to 4× higher throughput vs Nemotron 2 Nano and reduces reasoning-token generation by up to 60%, with a 1-million-token context window.
- Nemotron 3 Super (
100 billion parameters, up to 10 billion active per token) and Ultra (500 billion parameters, up to 50 billion active per token) target multi-agent and deep reasoning tasks; Super and Ultra are expected in H1 2026. - ServiceNow, as an early adopter, will integrate Nemotron 3 with its intelligent workflow automation to enhance scalable, efficient agentic AI.
- ServiceNow’s federal business saw 30% growth in Q3, its strongest Fed quarter ever, with resilient demand outside short-term headwinds.
- AI revenue surpassed $500 million in 2025, targeting $1 billion in 2026, and consumption has grown 55× since May.
- Post-shutdown momentum in federal and public-sector markets is bolstered by a new GSA agreement, unlocking significant long-term growth opportunities.
- “Now on Now” AI efficiencies delivered $350 million in productivity gains, with $100 million annualized flowing to the bottom line in 2025.
- Strategic tuck-in acquisitions—Logik.io for CPQ, Moveworks for employee experience, and Veza for AI governance—enhance ServiceNow’s platform capabilities.
- ServiceNow will invest C$110 million over three years to scale AI adoption in Canada's public sector, including ~100 new roles and Canadian-hosted digital infrastructure.
- The initiative involves partnering with Google Cloud to build AI-ready data centers enhancing data residency, security, and privacy controls.
- The investment is not tied to specific contracts but aims to meet the AI integration goals of Canadian public institutions.
- Since April 2024, the Canadian federal government has signed 10 major contracts with ServiceNow totaling over C$3 million, underscoring strong existing relationships.
- Virtual special meeting of ServiceNow shareholders held December 5, 2025, with November 10, 2025 as the record date; 87.95% of shares were represented, establishing a quorum.
- Shareholders voted to amend and restate the certificate of incorporation to effect a 5-for-1 stock split and proportionately increase authorized shares; the board recommended approval to improve share accessibility and employee flexibility.
- Polls opened at 8:04 AM PT and closed at 8:05 AM PT on December 5, 2025; the proposal was approved by a majority of outstanding common stock.
- Final vote results will be filed on Form 8-K within four business days and entered into the meeting minutes.
- ServiceNow held a virtual special meeting on December 5, 2025, with 182,494,897 shares (87.95% of outstanding) represented by proxy, establishing a quorum; record date was November 10, 2025.
- The board proposed a 5-for-1 stock split via an amended and restated certificate of incorporation to make shares more accessible to investors and flexible for employees.
- Shareholders approved the split; the inspector of election will finalize the count and the company will file a Form 8-K within four business days.
- ServiceNow held a virtual special shareholders’ meeting on December 5, 2025.
- November 10, 2025 was fixed as the record date; 182,494,897 shares (87.95% of outstanding stock) were represented, constituting a quorum.
- Shareholders approved the board-recommended amendment to effect a 5:1 split of common stock with a proportionate increase in authorized shares.
- Polls opened at 8:04 A.M. PT and closed at 8:05 A.M. PT; final results will be filed on Form 8-K within four business days.
- ServiceNow delivered Non-GAAP EPS of $4.82 and 22% revenue growth to $3.41 billion in Q3 2025.
- Raised full-year 2025 subscription revenue guidance to $12.84 billion.
- Board approved a five-for-one stock split, pending shareholder vote on December 5, 2025.
- Contracted Remaining Performance Obligations (CRPO) accelerated to the low-20% range, reflecting strong AI-driven bookings growth.
Quarterly earnings call transcripts for ServiceNow.
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