ServiceNow (NOW) Company Report

ServiceNow delivered Non-GAAP EPS of $4.82 and 22% revenue growth to $3.41 billion in Q3 2025.
Raised full-year 2025 subscription revenue guidance to $12.84 billion.
Board approved a five-for-one stock split, pending shareholder vote on December 5, 2025.
Contracted Remaining Performance Obligations (CRPO) accelerated to the low-20% range, reflecting strong AI-driven bookings growth.

Oct 30, 2025, 2:31 AM

Morningstar

ServiceNow reports Q3 2025 results

NOW

Earnings

Guidance Update

Share Buyback

Q3 subscription revenues of $3.299 billion, up 20.5% YoY on a constant‐currency basis; RPO of $24.3 billion (current RPO $11.35 billion); non‐GAAP operating margin of 33.5%; free cash flow margin of 17.5%
Raised 2025 subscription revenue guidance to $12.835 – 12.845 billion (20.5% growth), full‐year operating margin to 31%, free cash flow margin to 34%; Q4 subscription revenue guidance of $3.42 – 3.43 billion (19.5% YoY)
AI momentum: Now Assist and AI products on pace to exceed $500 million ACV this year toward a $1 billion target; AI agent assist consumption up 55× since May; 1,700 customers live on Now Assist
Strong enterprise demand with 103 net new ACV deals over $1 million (including 3 over $20 million); 553 customers with >$5 million ACV; risk & security business now a $1 billion ACV segment
Shareholder returns: repurchased 644,000 shares in Q3 with ~$2 billion authorization remaining; Board approved a 5-for-1 stock split, special meeting set for December 5

Oct 29, 2025, 9:00 PM

Transcript

ServiceNow reports Q3 2025 results

NOW

Earnings

Guidance Update

Subscription revenues reached $3.299 B, growing 21.5% Y/Y (+100 bps FX tailwind, 20.5% cc).
Non-GAAP operating margin was 33.5%, up ~250 bps Y/Y, with free cash flow margin at 17.5% (+50 bps).
Current RPO stood at $11.35 B (+21% Y/Y; 20.5% cc) and total RPO at $24.3 B (+24% Y/Y; 23% cc).
Q4 2025 revenue guidance of $3.420 B–$3.430 B (+19.5% Y/Y; 17.5%–18% cc) and FY 2025 subscription revenue guidance of $12.835 B–$12.845 B (+20.5% Y/Y; 20% cc).

Oct 29, 2025, 9:00 PM

Presentation

ServiceNow reports Q3 2025 earnings and raises full-year guidance

NOW

Earnings

Guidance Update

ServiceNow delivered 20.5% year-over-year subscription revenue growth (constant currency) and 20.5% cRPO growth, with an operating margin of 33.5% and free cash flow margin of 17.5% in Q3 2025.
The board approved a five-for-one stock split, subject to shareholder approval on December 5, 2025, to broaden share accessibility and enhance employee equity flexibility.
Full-year subscription revenue guidance was raised by $55 million to $12.835–$12.845 billion (20.5% growth), operating margin target increased to 31%, and free cash flow margin target to 34%; Q4 subscription revenues are now expected at $3.42–$3.43 billion (19.5% growth).
AI momentum remains strong: Now Assist net new ACV is on pace to exceed $500 million in 2025 with a $1 billion target in 2026, AI agent assist consumption is up 55× since May, and AI Control Tower deal volume more than quadrupled quarter-over-quarter.

Oct 29, 2025, 9:00 PM

Transcript

ServiceNow reports Q3 2025 results

NOW

Earnings

Guidance Update

Share Buyback

ServiceNow delivered Q3 subscription revenue of $3.299 billion (+20.5% Y/Y constant currency), RPO of $24.3 billion, non-GAAP operating margin of 33.5%, and free cash flow margin of 17.5%; the company repurchased 644 000 shares, with $2 billion remaining under its buyback program.
The Board approved a five-for-one stock split, subject to shareholder vote at a December 5, 2025 special meeting.
Full-year 2025 subscription revenue guidance was raised by $55 million at midpoint to $12.835 billion–$12.845 billion (20.5% Y/Y growth), and full-year operating and free cash flow margin targets were increased to 31% and 34%, respectively.
Q4 2025 outlook includes subscription revenues of $3.42 billion–$3.43 billion (19.5% Y/Y growth) and an operating margin of 30%, with 210 million GAAP-diluted shares expected outstanding.

Oct 29, 2025, 9:00 PM

Transcript

ServiceNow reports Q3 2025 results and 5-for-1 stock split

NOW

Earnings

Guidance Update

ServiceNow posted Q3 2025 subscription revenues of $3,299 M (+21.5% YoY) and total revenues of $3,407 M (+22% YoY).
As of September 30, 2025, current remaining performance obligations were $11.35 B (+21% YoY) and total RPO was $24.3 B (+24% YoY).
The company raised 2025 guidance for subscription revenue, operating margin, and free cash flow, and expects a 250 bp free cash flow margin expansion YoY.
The Board authorized a five-for-one stock split, subject to shareholder approval at a special meeting on December 5, 2025.

Oct 29, 2025, 8:11 PM

8-K

ServiceNow faces DOJ antitrust probe over $2.85B Moveworks deal

NOW

M&A

Legal Proceedings

The DOJ issued a second request for information in June, intensifying its antitrust review of ServiceNow’s planned $2.85 billion acquisition of Moveworks and potentially delaying the deal beyond its anticipated 2025 close.
The deal aims to integrate Moveworks’ AI-driven employee support technology and advanced large language models into ServiceNow’s workflow automation platform.
Regulators are focused on tying and foreclosure risks, where ServiceNow could bundle Moveworks’ AI assistant exclusively within its ecosystem or limit third-party access, potentially stifling competition.
Moveworks serves 5 million employees and generates over $100 million in annual recurring revenue, making it a significant AI startup despite its smaller size compared to Microsoft and Salesforce.
The acquisition is strategic for strengthening ServiceNow’s positioning against major competitors in generative AI workflow automation.

Jul 17, 2025, 7:59 PM

Bloomberg

ServiceNow Announces Share Offering and Legal Opinion in 8-K Filing

NOW

M&A

ServiceNow, Inc. filed its 8-K on May 30, 2025, disclosing details of a share resale by certain stockholders linked to its acquisition of Logik.io Inc.
The filing includes a legal opinion from Freshfields US LLP confirming that the offered securities were validly issued, fully paid, and non-assessable.
The report meets SEC requirements with authorized signatures, formalizing the transaction details and legal review.

May 30, 2025, 12:00 AM

8-K

ServiceNow Adopts Governance Amendments in Q1 2025 8-K Filing

NOW

Board Change

Proxy Vote Outcomes

Restated Certificate of Incorporation adopted on May 23, 2025, updating officer exculpation provisions and eliminating supermajority voting requirements to streamline governance.
The Board is now empowered to designate additional series of Preferred Stock with flexible share adjustments, enhancing capital structure management.
Detailed proxy vote outcomes from the Annual Meeting include director elections, an advisory executive compensation vote, auditor ratification, and shareholder proposals on corporate matters.

May 27, 2025, 12:00 AM

8-K

ServiceNow Investor Day 2025: AI Innovations & Strong Financial Outlook

NOW

Product Launch

Revenue Acceleration/Inflection

New Projects/Investments

Guidance Update

Robust financial performance: ServiceNow reported strong subscription revenue growth with a constant currency CAGR of 26% (2020–2024) and operating profit margins reaching 30% in 2024.
Future guidance: Subscription revenue is projected to exceed $15B+ by 2026, supported by planned margin expansion and international investment.
Innovative AI platform: The company introduced advanced agentic AI capabilities—including the AI control tower, AI agent fabric, and AI agent studio—that are transforming enterprise workflows.
Operational efficiency gains: Enhanced front office CRM solutions are driving productivity improvements and cost savings through AI adoption.
Platform integration: ServiceNow’s open, integrated approach supports diverse AI models and cloud options, ensuring seamless connectivity across legacy and modern systems.

May 5, 2025, 8:31 PM

Transcript Presentation

Earnings Transcripts

Quarterly earnings call transcripts for ServiceNow.

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