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JetBlue Airways Corporation (JBLU) is a major airline based in the United States, specializing in low-cost air travel. The company operates a fleet of aircraft to provide passenger services and ancillary offerings, focusing on key markets such as the New York metropolitan area. JetBlue also generates revenue through loyalty programs, vacation packages, and other non-ticket services.
- Passenger Revenue - Provides air travel services, including seat sales, baggage fees, and premium offerings like Even More® Space.
- Other Revenue - Generates income from loyalty programs (TrueBlue® points), vacation packages, airport concessions, and advertising.
| Name | Position | External Roles | Short Bio | |
|---|---|---|---|---|
Carol Clements Executive | Chief Digital and Technology Officer | None. | Joined JetBlue in April 2021; previously served as CTO for Pizza Hut and held leadership roles at Southwest Airlines. | |
Dawn Southerton Executive | VP, Controller, and Principal Accounting Officer | None. | Joined JetBlue in December 2023; previously served as VP and Controller at Pepsi Beverages Company. | |
Eileen McCarthy Executive | General Counsel and Corporate Secretary | None. | Rejoined JetBlue in 2024; became General Counsel on August 5, 2024; previously served as VP and Associate General Counsel at JetBlue from 2006 to 2021. | |
Joanna Geraghty Executive | Chief Executive Officer (CEO) | Board Member at L3Harris Technologies; Chairperson of Concern Worldwide; Board Member of JetBlue Foundation. | Joined JetBlue in 2005; became CEO on February 12, 2024; previously served as President and COO, EVP of Customer Experience, and Chief People Officer. | |
Martin St. George Executive | President | None. | Rejoined JetBlue in 2024; became President on February 26, 2024; previously served as EVP and Chief Commercial Officer and held other leadership roles at JetBlue. | |
Ursula Hurley Executive | Chief Financial Officer (CFO) | None. | Joined JetBlue in 2004; became CFO in June 2021; previously served as VP, Treasurer, and VP of Structural Programs. | |
Warren Christie Executive | Chief Operating Officer (COO) | None. | Joined JetBlue in 2003; became COO on February 12, 2024; previously led Safety, Security, Fleet Operations, and JetBlue University. | |
Ellen Jewett Board | Director | Managing Partner at Canoe Point Capital; Director at Booz Allen Hamilton; Trustee at Children’s Aid and The Hastings Center. | Joined JetBlue’s board in 2011; chairs the Governance & Nominating and ESG Committees. | |
Monte Ford Board | Director | Board Member at Akamai Technologies, Iron Mountain Inc., and Centene Corp.; Principal Partner at CIO Strategy Exchange. | Joined JetBlue’s board in 2021; former CIO of AMR Corporation (American Airlines). | |
Nik Mittal Board | Director | President of Molecule Ventures; Partner at Plankton Energy; Advisor to CleanPlanet Chemical. | Joined JetBlue’s board in 2022; expertise in capital markets and sustainability. | |
Peter Boneparth Board | Independent Board Chair | Director at Kohl’s Corporation. | Joined JetBlue’s board in 2008; became Independent Board Chair in May 2020; previously served as CEO of Jones Apparel Group. | |
Robert Leduc Board | Director | Director at Howmet Aerospace and AAR Corp.. | Joined JetBlue’s board in 2020; former President of Pratt & Whitney and Sikorsky Aircraft. | |
Sarah Robb O’Hagan Board | Director | CEO of EXOS; Founder of Extreme Living LLC. | Joined JetBlue’s board in 2018; former CEO of Flywheel Sports and Global President of Gatorade. | |
Sean Menke Board | Director | Board Member at Waste Management; Senior Advisor to UP.Labs. | Joined JetBlue’s board in September 2024; former CEO of Sabre Corp., Frontier Airlines, and Pinnacle Airlines. | |
Teri McClure Board | Director | Director at Fluor Corporation, GMS Inc., and Lennar Corp.. | Joined JetBlue’s board in 2019; former CHRO and General Counsel at UPS. | |
Thomas Winkelmann Board | Director | Executive Chair of Zeitfracht Group. | Joined JetBlue’s board in 2013; former CEO of airberlin and Lufthansa Munich Hub. | |
Vivek Sharma Board | Director | Adjunct Professor at USC; Former CEO of InStride. | Joined JetBlue’s board in 2019; expertise in eCommerce and digital guest experience. |
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Given the ongoing issues with Pratt & Whitney's GTF engines and the increasing number of grounded aircraft expected over the next two years, can you provide more concrete details on how this will impact your capacity plans, and what specific mitigation strategies you have in place to minimize operational disruption?
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With the Northeast Alliance no longer in effect and discussions about new partnerships still ongoing, how do you plan to offset the loss of benefits previously gained from the NEA, and what is the timeline for securing meaningful partnerships that can contribute to your JetForward targets?
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Considering your current balance sheet metrics and ongoing cash burn, what key levers will enable you to achieve free cash flow positive status within the JetForward timeline, and how confident are you that these levers will materialize given potential market uncertainties?
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In light of increased competitive capacity pressures in key markets like Boston and Fort Lauderdale, and with competitors like Spirit emerging from bankruptcy with renewed focus, how are you adjusting your network and pricing strategies to maintain and grow your market share in these critical regions?
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You mentioned capturing $95 million in revenue initiatives ahead of schedule in 2024, moving some benefits forward from 2025; given this acceleration, are you now expecting to exceed your original JetForward EBIT targets for 2025 and beyond, or could there be gaps in future periods as a result of this pull-forward?
Recent press releases and 8-K filings for JBLU.
- Domestic first class innovation: Executives highlighted the rollout of a refined premium product (junior/mini Mint) designed to boost revenue quality without increasing the overall number of premium seats, stressing a monetization approach from the outset.
- Loyalty program as a strategic asset: The loyalty program, which now represents 12% of total revenue, is emphasized as a key growth driver, with ongoing efforts to deepen partnerships and improve customer currency.
- Dynamic network and balance sheet strategy: The team discussed proactive network adjustments—reducing underperforming routes and enhancing schedule flexibility—to drive profitability, while also emphasizing a strong liquidity position and robust asset base to weather market downturns.
- Updated Q1 2025 guidance: JetBlue now expects a 4-5% decline in Available Seat Miles and unchanged Operating Revenue per ASM, with CASM Ex-Fuel remaining unchanged; fuel price guidance is set at $2.55 - $2.65 per gallon and capital expenditures are revised to approximately $215 million.
- Challenges and operational responses: The company is experiencing weather-related disruptions and demand softness due to mixed macroeconomic factors, leading to targeted capacity reductions in March and April to mitigate impacts.
- Ongoing JetForward initiatives: JetBlue continues to advance its JetForward strategy by focusing on operational reliability and adjustments to drive momentum amid current headwinds.