Macy's, Inc. is a leading omni-channel retail organization operating under the brands Macy's, Bloomingdale's, and Bluemercury. The company offers a wide range of merchandise, including apparel, accessories, cosmetics, home furnishings, and other consumer goods. With a strong digital presence and physical stores across 43 states, the District of Columbia, Puerto Rico, and Guam, Macy's serves diverse customer needs through its retail and online platforms.
- Women's Accessories, Shoes, Cosmetics, and Fragrances - Offers a variety of women's fashion accessories, footwear, beauty products, and fragrances, catering to style and personal care needs.
- Women's Apparel - Provides a broad selection of women's clothing, including casual, formal, and seasonal wear.
- Men's and Kids' Apparel - Features clothing options for men and children, ranging from everyday essentials to formal attire.
- Home/Other - Includes home furnishings, restaurant sales, merchandise returns adjustments, and breakage income from unredeemed gift cards.
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| Name | Position | External Roles | Short Bio | |
|---|---|---|---|---|
Adrian V. Mitchell Executive | Chief Operating Officer and Chief Financial Officer | None. | CFO since 2020, COO since March 2023; previously held leadership roles at Boston Consulting Group, Arhaus LLC, Crate and Barrel, and Target Corporation. | View Report → |
Danielle L. Kirgan Executive | Chief Transformation and Human Resources Officer | None. | Joined Macy's in 2017; leads transformation and HR efforts; previously held HR leadership roles at American Airlines, Darden Restaurants, and Conagra Brands. | View Report → |
Paul Griscom Executive | SVP and Controller | None. | Joined Macy's in 2016; oversees financial reporting and accounting services; previously held roles in financial reporting and accounting services. | View Report → |
Tony Spring Executive | Chairman and Chief Executive Officer | Member of the Executive Committee of the National Retail Federation; Board Chair for the National Retail Federation Foundation. | CEO since Feb 2024; 36 years at Macy's, previously CEO of Bloomingdale's; led Bloomingdale's to its highest sales volume in 2022. | View Report → |
Tracy M. Preston Executive | EVP, Chief Legal Officer, and Secretary | None. | Joined Macy's in Jan 2024; previously Chief Legal Officer at HanesBrands and Neiman Marcus Group; extensive legal and compliance experience. | |
Deirdre P. Connelly Board | Director | Board Member at Lincoln National Corporation and Genmab A/S. | Director since 2008; recognized for leadership in human resources, marketing, and ESG matters; listed among Fortune's 50 most powerful women in business. | |
Emilie Arel Board | Director | None. | Director since 2022; former CEO of Casper Sleep; led Casper's IPO and digital transformation efforts. | |
Jill Granoff Board | Director | Senior Advisor at Eurazeo Brands. | Director since 2022; over 30 years of leadership experience in beauty, fashion, and retail; former CEO of Vince and Kate Spade. | |
Marie Chandoha Board | Director | Board Member at State Street Corporation; Chairwoman of Nature Conservancy of California. | Director since 2022; extensive experience in finance, investment banking, and ESG initiatives. | |
Naveen K. Chopra Board | Director | EVP and CFO at Paramount Global. | Director since April 2023; extensive leadership experience in finance and technology, including roles at Amazon and Pandora Media. | |
Paul C. Varga Board | Lead Independent Director | Board Member at Churchill Downs Incorporated. | Director since 2012; former CEO of Brown-Forman Corporation; led Brown-Forman to industry-leading growth and ESG initiatives. | |
Richard Clark Board | Director | Co-Founder of WatermanCLARK; Chairman of Alliance for Downtown NY; Board Member at Vivion Investments. | Director since April 2024; extensive real estate expertise, previously Chairman and CEO of Brookfield Property Group. | |
Torrence N. Boone Board | Director | VP, Global Client Partnerships at Google. | Director since 2019; recognized for diversity advocacy and leadership in global strategic partnerships. | |
Tracey Zhen Board | Director | Board of Trustees at Mass Technology Leadership Council. | Director since 2021; former President of Zipcar; recognized for leadership in consumer technology and mobility industries. |
- Your guidance indicates that go-forward comps may decline up to 2% this year; despite investments in reimagined stores and digital, what are the main obstacles preventing positive comps, and when do you expect these investments to drive consistent growth?
- With the closure of 64 underperforming stores and plans to reinvest savings into customer experience, how will you offset the lost sales from these closures while SG&A expenses are expected to rise as a percentage of revenue?
- Given uncertainties like tariffs and inflation impacting consumer spending, how confident are you in managing inventory levels without increasing promotional activity, and what contingency plans do you have if demand softens further?
- Considering the current weakness in the home category and the delay in refreshing your private brand offerings until mid-2025, what strategies are you employing to address the decline in home goods sales, and how might this affect your overall performance?
- While credit card revenues have benefited from lower net credit losses, potential economic headwinds could impact your credit portfolio; how are you mitigating these risks, and what effect could rising delinquencies have on your profitability?
Research analysts who have asked questions during Macy's earnings calls.
Brooke Roach
Goldman Sachs Group, Inc.
5 questions for M
Dana Telsey
Telsey Advisory Group
5 questions for M
Matthew Boss
JPMorgan Chase & Co.
5 questions for M
Alexandra Straton
Morgan Stanley
4 questions for M
Blake Anderson
Jefferies
4 questions for M
Michael Binetti
Evercore ISI
4 questions for M
Oliver Chen
TD Cowen
4 questions for M
Chuck Grom
Gordon Haskett Research Advisors
2 questions for M
Jay Sole
UBS
2 questions for M
Paul Kearney
Barclays
2 questions for M
Robert Drbul
Guggenheim Securities
2 questions for M
Tracy Kogan
Citigroup
2 questions for M
Ashley Helgans
Jefferies
1 question for M
Janet Kloppenburg
JJK Research
1 question for M
Neil Goh
TD Cowen
1 question for M
Paul Lejuez
Citigroup
1 question for M
Recent press releases and 8-K filings for M.
- Macy's reported Q2 results that over-delivered on top line, bottom line, and adjusted EBITDA, achieving the best growth in the last 12 quarters for Macy's, Inc. and Macy's comparable sales.
- The company is actively implementing its "Bold New Chapter" strategy, which includes strengthening the Macy's nameplate by reducing its store fleet to approximately 350 doors (from ~500), accelerating luxury brands like Bloomingdale's and Bluemercury, and modernizing end-to-end operations.
- Macy's expects consumers to be more "choiceful" in the second half of the year, with a 40-60 basis point tariff impact embedded in its guidance, but remains well-positioned due to its multi-channel, multi-brand model.
- The long-term financial algorithm aims for low single-digit top-line growth and mid-single-digit EBITDA growth, supported by a strong balance sheet with no debt maturities until 2030 and a consistent $50 million quarterly dividend.
- Macy's is exploring AI applications for personalization, demand planning, inventory management, and operational efficiencies, including the use of robotics.
- Macy's raised its annual sales and profit forecasts, leading to its shares soaring about 20%.
- The company's strategy includes focusing on pricier labels such as Bloomingdale's and Bluemercury to attract higher-income shoppers, and selectively increasing prices to manage tariff costs.
- This positive outlook is attributed to CEO Tony Spring's turnaround plan, which involves closing 150 Macy's stores by 2026, reinvesting in high-potential locations, and improving product offerings and loyalty programs.
- The retailer's confidence in its recovery comes despite expectations for the steepest drop in US holiday spending since the pandemic.
- Net sales were $4.6 billion in Q1 2026 with comparable declines of 1.2% overall and 0.9% in go-forward business, and adjusted diluted EPS of $0.16, indicating a modest performance despite challenging market conditions.
- The company is advancing its Bold New Chapter strategy, with improved performance at key brands: Bloomingdale's comps increased by 3.8% and Bluemercury comps by 1.5%, supporting share capture efforts.
- Gross margin remained stable at 39.2% of net sales and the company continues a disciplined approach to inventory and SG&A, underscored by strong liquidity and a focus on operational efficiency.
- Looking ahead, guidance for the full year projects net sales of $21.0–$21.4 billion and Q2 expectations include net sales of $4.65–$4.75 billion along with updated EPS and EBITDA targets, reflecting proactive tariff and promotional management.
- Filing Information: Macy’s, Inc. filed an 8-K on April 9, 2025, providing current disclosure to meet SEC requirements at its New York headquarters.
- Credit Facility Provisions: The filing sets out detailed terms related to its credit arrangements, including definitions for Benchmark Replacement Adjustments, Consolidated EBITDA, and varying interest calculations under its loan documents.
- Contractual Representations: It also details key representations, warranties, and reporting requirements associated with its financial and loan agreements, underscoring compliance and contractual obligations.
- Thomas J. Edwards has been appointed as Chief Operating Officer and Chief Financial Officer, effective June 22, 2025, to drive the company’s Bold New Chapter strategy.
- Barbie Cameron will now report directly to CEO Tony Spring, and Adrian Mitchell will depart his dual role on June 21, 2025, ensuring a smooth transition.
- The announcement also reiterates the first quarter 2025 guidance, reinforcing the company’s strategic vision.