Digital Workflow Products

ITOM Products

Total Subscription Revenues

- Enterprise Service Management Solutions

- IT Operations Management Solutions

Professional Services

Professional Services and Other

Total Revenues

5521b77e4961a5e83a4e055736a72ca11d467871fbf1cc32153b9fdd7742f830

Cash and cash equivalents (USD, millions)

Short-term investments (USD, millions)

Accounts receivable, net (USD, millions)

Current portion of deferred commissions (USD, millions)

Prepaid expenses and other current assets (USD, millions)

Total current assets (USD, millions)

Deferred commissions, less current portion (USD, millions)

Long-term investments (USD, millions)

Property and equipment, net (USD, millions)

Operating lease right-of-use assets (USD, millions)

Intangible assets, net (USD, millions)

Goodwill (USD, millions)

Deferred tax assets (USD, millions)

Other assets (USD, millions)

Total assets (USD, millions)

Accounts payable (USD, millions)

Accrued expenses and other current liabilities (USD, millions)

Current portion of deferred revenue (USD, millions)

Current portion of operating lease liabilities (USD, millions)

Total current liabilities (USD, millions)

Deferred revenue, less current portion (USD, millions)

Operating lease liabilities, less current portion (USD, millions)

Long-term debt, net (USD, millions)

Other long-term liabilities (USD, millions)

Total stockholders’ equity (USD, millions)

Total liabilities and stockholders’ equity (USD, millions)

96603b773b86cc1467f7edd64fdc060f8cbec63442518d46ba0b1235d61be32f

Total Revenues (USD, millions)

Subscription Revenues (USD, millions)

Professional Services and Other Revenues (USD, millions)

Total Cost of Revenues (USD, millions)

Subscription Cost of Revenues (USD, millions)

Professional Services and Other Cost of Revenues (USD, millions)

Gross Profit (USD, millions)

Total Operating Expenses (USD, millions)

Sales and Marketing Expenses (USD, millions)

Research and Development Expenses (USD, millions)

General and Administrative Expenses (USD, millions)

Income from Operations (USD, millions)

Interest Income (USD, millions)

Other Expense, Net (USD, millions)

Income Before Income Taxes (USD, millions)

Provision for (Benefit from) Income Taxes (USD, millions)

Net Income (USD, millions)

Net Income per Share - Basic (USD)

Net Income per Share - Diluted (USD)

5975de9c2664f90b9f3052a3e6462eae4e7d11fd0e7e150cebd9b4510c636a67

Net income (USD, millions)

Depreciation and amortization (USD, millions)

Amortization of deferred commissions (USD, millions)

Stock-based compensation (USD, millions)

Deferred income taxes (USD, millions)

Other, operating activities (USD, millions)

Deferred commissions, operating activities (USD, millions)

Net cash provided by operating activities (USD, millions)

Purchases of property and equipment (USD, millions)

Business combinations, net of cash acquired (USD, millions)

Purchases of other intangibles (USD, millions)

Purchases of investments (USD, millions)

Purchases of non-marketable investments (USD, millions)

Sales and maturities of investments (USD, millions)

Other, investing activities (USD, millions)

Net cash used in investing activities (USD, millions)

Proceeds from employee stock plans (USD, millions)

Repurchases of common stock (USD, millions)

Taxes paid related to net share settlement of equity awards (USD, millions)

Business combination, financing activities (USD, millions)

Net cash used in financing activities (USD, millions)

Foreign currency effect on cash, cash equivalents and restricted cash (USD, millions)

Net change in cash, cash equivalents and restricted cash (USD, millions)

Accounts receivable (USD, millions)

Prepaid expenses and other assets (USD, millions)

Accounts payable, operating activities (USD, millions)

Deferred revenue, operating activities (USD, millions)

Accrued expenses and other liabilities (USD, millions)

Cash, cash equivalents and restricted cash at beginning of period (USD, millions)

Cash, cash equivalents and restricted cash at end of period (USD, millions)

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0c2aa3ac4538ace7bb8e1204f1e7afcf02115ee124539e8aed65422fdaa7f7d7

9f339671387052125c4dea48f11062fe3d5078c684e0b6cec80e5f3841a10d4b

Adjustments for Non-Cash Items

Stock-Based Compensation

Changes in Working Capital

Capital Expenditures (CapEx)

Proceeds from / Repayments of Debt

Share Repurchases

Dividend Payments

Net Change in Cash

b24b07d426632e8f45988b8ef796f6f57f83decb053cca2fc3799f4e5de8847e

Number of customers with ACV greater than $1 million (customers)

25205a41a2dcdb948734e254a7591226e80c13dcb1960164767c3286df9058bc

65572b1fdba7e211b6e4a0d19db90155ad3da30a70f1d5fcc7027611bd20e645

North America

- United States

EMEA

Asia Pacific and other

Total Revenue

d37afd6809ad51c4b27b120ba0092c1e090f611f63f0be195ef8d53b3d47a910

ServiceNow (NOW)

Financials