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Equifax Inc. is a global data, analytics, and technology company that provides information solutions for businesses, governments, and consumers, as well as human resources business process automation and outsourcing services for employers . Operating in North America, Asia Pacific, Europe, and Latin America, Equifax has significant operations in countries such as the U.S., Canada, Australia, the U.K., and Brazil . The company's business is organized into three main segments: Workforce Solutions, U.S. Information Solutions (USIS), and International .
- Workforce Solutions - Offers Verification Services and Employer Services, focusing on employment and income verification, unemployment claims management, and other HR-related services.
- Verification Services - Provides employment and income verification.
- Employer Services - Manages unemployment claims and other HR-related services.
- U.S. Information Solutions (USIS) - Delivers Online Information Solutions, Mortgage Solutions, and Financial Marketing Services, concentrating on consumer and commercial credit reporting, identity management, and fraud detection.
- Online Information Solutions - Focuses on consumer and commercial credit reporting.
- Mortgage Solutions - Provides services related to mortgage credit reporting.
- Financial Marketing Services - Offers identity management and fraud detection services.
- International - Provides similar services as USIS, tailored to regional markets in Asia Pacific, Europe, Canada, and Latin America.
What went well
- Equifax is nearing completion of its cloud transformation, with 80% now migrated and aiming for 90% by year-end, which will reduce CapEx, increase margins, and free up significant cash flow. This positions the company to return cash to shareholders through dividend growth and share buybacks starting in 2025.
- Strong growth in Latin America, particularly with the integration of Boa Vista, is expected to provide market share gains. Equifax is excited about Boa Vista's performance and anticipates more traction as they deploy Equifax technology like Ignite and InterConnect into 2025.
- New product innovation is driving growth, with a Vitality Index above 11%, surpassing their long-term outlook of 10%. The company is particularly excited about new identity solutions, alternative data products, and unique solutions between EWS and USIS, which differentiate their offerings from competitors.
What went wrong
- Equifax's Employer Services revenue declined by 19% in the quarter, which was weaker than expected, primarily due to lower Employee Retention Credit (ERC) revenues and a slowdown in white-collar hiring affecting their onboarding business.
- Integration of Boa Vista in Brazil has not yet resulted in significant market share gains, and strong competition from established players like Serasa Experian poses challenges to growth in the region.
- The Identity and Fraud segment experienced a revenue decline, weaker than expectations, mainly due to weakness in chargeback management volumes, indicating potential challenges in this important growth area.
Q&A Summary
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Mortgage Market Outlook
Q: What will drive mortgage revenue recovery?
A: Mark Begor explained that the $1.1 billion mortgage revenue opportunity assumes a return to historical averages from 2015 to 2019, with purchase activity being a significant contributor. He highlighted that as interest rates decrease, both purchase and refinance activities are expected to pick up, moving towards that $1.1 billion market opportunity. The recent rate increases are unprecedented, but even small rate declines have stimulated the market, indicating pent-up demand. -
Guidance Reduction and Philosophy
Q: Why has guidance been lowered?
A: Mark Begor stated that the guidance reduction is primarily due to volatility in the marketplace impacting certain verticals, notably the EWS employer business. Factors include the halt of employee retention credits by the IRS, delays in state responses to federal changes in work opportunity tax credits, and slowdowns in background screening volumes, particularly in white-collar hiring. Despite these challenges, they are pleased with their third-quarter performance and strong fourth-quarter guidance. -
Capital Returns: Dividends and Buybacks
Q: How will you approach capital returns in 2025?
A: Mark Begor indicated that with the completion of the cloud transformation and a reduction in CapEx, substantial free cash flow will be available to return to shareholders. They plan to continue with bolt-on M&A while also increasing dividends and initiating share buybacks. The dividend growth is envisioned to align with earnings growth, and excess free cash flow will be used for share repurchases. -
Technology Transformation Benefits
Q: What benefits will the tech transformation bring?
A: The completion of the cloud transformation allows USIS to focus on growth, innovation, and new products without the distraction of migration efforts. Mark Begor anticipates share gains, cost savings, and margin expansion. He noted that USIS's vitality increased by 100 basis points in both the second and third quarters, moving towards a 10% vitality rate, which is expected to benefit 2025 revenues. -
Workday Partnership and Record Additions
Q: What is the impact of the Workday partnership?
A: Mark Begor expressed excitement about the strategic partnership with Workday, noting it will contribute to sizable record additions in 2025. While some records will come online in the fourth quarter, the substantial growth is expected next year. Overall, they continue to see strong record growth, with records up 12% in the quarter, and expect this to drive revenue growth as they monetize new records across their verticals. -
Employee Retention Credits Impact
Q: How did the halt of employee retention credits affect you?
A: The stopping of employee retention credits by the IRS has impacted the EWS employer business, contributing to the slight lowering of guidance. There is currently no activity expected from these credits, which affects revenue in that segment. Previously, employee retention credits were about $10 million per quarter and are now approximately $1 million per quarter. -
Consumer Credit Environment
Q: What is the outlook on consumer credit health?
A: Mark Begor observed that while there is some softening in end-market consumer demand, such as in auto loans, overall consumer credit health remains good. Delinquency rates have increased but are still within manageable levels for lenders. Employment remains strong, and unless unemployment rates rise significantly, they do not expect major impacts on their volumes. -
Government Vertical Growth
Q: Where do you see growth in the government sector?
A: The primary opportunity lies in penetrating state agencies to provide social service verifications, a market with over $4 billion in potential revenue. Equifax is investing in new products and technology and adding resources to increase penetration at the state level. They expect the government vertical to continue growing at strong double-digit rates, outpacing the 13% to 15% growth framework of Workforce Solutions.
Guidance Changes
Quarterly guidance for Q4 2024:
- Revenue: $1.438B to $1.458B (raised from $1.425B to $1.445B )
- Adjusted EPS: $2.08 to $2.18 (raised from $1.75 to $1.85 )
- Adjusted EBITDA margin: About 35.5% (raised from under 33% )
- Mortgage revenue: Up almost 30% (no prior guidance)
- Non-Mortgage revenue: Up over 7% (no prior guidance)
- Workforce Solutions revenue: Up about 10% (no prior guidance)
- USIS revenue: Up over 10% (no prior guidance)
- International revenue: Up over 9% (no prior guidance)
Annual guidance for FY 2024:
- Constant currency revenue growth: 10% (lowered from 10.5% )
- Adjusted EBITDA margin: 32.4% (lowered from 32.6% )
- Mortgage revenue: About 12.5% (raised from over 10% )
- Capital expenditures: About $485 million (no change from prior guidance )
- Organic growth: 8% (no prior guidance)
- Non-Mortgage revenue: Almost 10% (no prior guidance)
- Vitality Index: 11% (no prior guidance)
- Leverage Ratio: Progress towards 2.5 turns by year-end 2024 (no prior guidance)
- Free Cash Flow: Expected to accelerate (no prior guidance)
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With Boa Vista now under Equifax for over a year, can you elaborate on the specific challenges you've faced in gaining market share in Brazil, particularly against strong competitors like Serasa Experian, and how you plan to overcome them in the next year?
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Given the substantial investments in cloud transformation over the past years, what are the key risks that could prevent CapEx from declining to the projected 6% to 7% of revenue, and how confident are you in the timeline to start returning cash to shareholders in 2025? ,
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With plans to continue bolt-on M&A spending approximately $500 million annually, how will you balance these investments with your commitments to increase dividends and initiate share buybacks, and could this impact your leverage targets? , ,
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Identity and Fraud revenue was down and weaker than expectations, particularly due to weakness in chargeback management volumes; what specific strategies are in place to address this decline, and when do you expect to see a turnaround in this segment?
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You anticipate mortgage market activity will improve toward 2015 to 2019 levels as mortgage rates come down; considering recent rate increases and housing market challenges, what gives you confidence in these assumptions, and how might prolonged rate elevations affect your projections? ,
Q3 2024 Earnings Call
- Issued Period: Q3 2024
- Guided Period: Q4 2024 and FY 2024
- Guidance:
- Adjusted EPS: $2.08 to $2.18 per share for Q4 2024 .
- Revenue:
- Q4 2024: $1.438 billion to $1.458 billion .
- FY 2024: Constant currency growth of 10%, organic growth of 8% .
- Adjusted EBITDA Margins:
- Q4 2024: About 35.5% .
- FY 2024: 32.4% .
- Capital Expenditures:
- Q4 2024: Just over $105 million .
- FY 2024: About $485 million .
- Mortgage Revenue:
- Q4 2024: Up almost 30% .
- FY 2024: Grow about 12.5% .
- Non-Mortgage Revenue:
- Q4 2024: Up over 7% .
- FY 2024: Grow almost 10% .
- Workforce Solutions Revenue: Up about 10% in Q4 2024 .
- USIS Revenue: Up over 10% in Q4 2024 .
- International Revenue: Up over 9% in Q4 2024 .
- Vitality Index: FY 2024 increased to 11% .
- Leverage Ratio: Progress towards 2.5 turns by year-end 2024 .
- Free Cash Flow: Expected to accelerate .
Q2 2024 Earnings Call
- Issued Period: Q2 2024
- Guided Period: Q3 2024 and FY 2024
- Guidance:
- Full Year 2024:
- Revenue: $5.72 billion, up 8.6% .
- Adjusted EPS: $7.35 per share, up 9.5% .
- Constant Currency Revenue Growth: About 10.5% .
- EBITDA Margins: 32.6% .
- Total Mortgage Revenue Growth: Over 10% .
- Second Half 2024:
- Revenue: $2.9 billion, up over 9.5% .
- Adjusted EPS: $4.03 per share, up 13% .
- Third Quarter 2024:
- Revenue: $1.425 billion to $1.445 billion .
- Adjusted EPS: $1.75 to $1.85 per share .
- Adjusted EBITDA Margins: Under 33% .
- Business Unit Performance for 2024:
- Workforce Solutions Revenue Growth: About 7% .
- USIS Revenue Growth: 9% .
- International Revenue Growth: Over 15% .
- Capital Expenditures for 2024: About $485 million .
- Full Year 2024:
Q1 2024 Earnings Call
- Issued Period: Q1 2024
- Guided Period: FY 2024
- Guidance:
- Full Year 2024:
- Revenue: $5.72 billion .
- Adjusted EPS: $7.35 per share .
- Constant Currency Revenue Growth: 10.5% .
- Capital Expenditures: $475 million .
- Leverage Ratio: 2.5x by year-end .
- Non-Mortgage Revenue Growth: Over 10% .
- Total Mortgage Revenue Growth: Over 10% .
- Workforce Solutions Revenue: About 7% .
- USIS Revenue Growth: Over 9% .
- International Revenue Growth: Over 15% .
- Second Quarter 2024:
- Revenue: $1.41 billion to $1.43 billion .
- Adjusted EPS: $1.65 to $1.75 per share .
- Adjusted EBITDA Margins: About 32% .
- Full Year 2024:
Q4 2023 Earnings Call
- Issued Period: Q4 2023
- Guided Period: FY 2024 and Q1 2024
- Guidance:
- FY 2024:
- Revenue: $5.72 billion .
- EBITDA: $1.9 billion .
- Adjusted EPS: $7.35 per share .
- Capital Spending: $475 million .
- Free Cash Flow: Over 50% growth .
- EBITDA Leverage: 2.5x by end of 2024 .
- Workforce Solutions Revenue: About 8% growth .
- USIS Revenue: Almost 8% growth .
- International Revenue: Over 15% growth .
- Nonmortgage Revenue Growth: Over 10.5% .
- Tax Rate: About 26.7% .
- Q1 2024:
- Revenue: About $1.385 billion .
- Adjusted EPS: $1.33 to $1.43 per share .
- FY 2024:
Competitors mentioned in the company's latest 10K filing.
- Experian - Competitor in verification services, credit information solutions, and commercial solutions products .
- Thomas & Company - Competitor in verification services and employer services .
- TransUnion - Competitor in credit information solutions .
- LifeLock - Competitor in personal identity theft protection service .
- Credit Karma - Competitor offering free credit scores in the U.S., Canada, and the U.K. .
- ClearScore - Competitor offering free credit scores in the U.K. .
- Credit Simple - Competitor offering free credit scores in Australia .
- Credit Savvy - Competitor offering free credit scores in Australia .
- Fair Isaac Corporation - Competitor in analytical tools and solutions .
- LexisNexis - Competitor in identity and fraud solutions .
- Dun & Bradstreet - Competitor in commercial solutions products .
- Moody's - Competitor in commercial solutions products .
- ADP - Competitor in payroll processing .
- Paychex - Competitor in payroll processing .
- Ceridian - Competitor in payroll processing .
- Mercer - Competitor in human resources consulting .
- Towers Watson - Competitor in human resources consulting .
- Workday - Competitor in human resources management services .
- Oracle - Competitor in human resources management services .
- SAP - Competitor in human resources management services .
- PwC - Competitor in accounting services .
- EY - Competitor in accounting services .