NICE (NICE) Company Report

Analyst Coverage

Research analysts who have asked questions during NICE earnings calls.

Siti Panigrahi

Mizuho Securities

8 questions for NICE

Also covers: ADSK, BSY, CDNS +17 more

James Fish

Piper Sandler Companies

6 questions for NICE

Also covers: AKAM, ANET, AXON +17 more

Michael Funk

Bank of America

6 questions for NICE

Also covers: ADSK, AMT, ASAN +24 more

Rishi Jaluria

RBC Capital Markets

6 questions for NICE

Also covers: AKAM, BOX, COUR +21 more

Thomas Blakey

Cantor Fitzgerald

6 questions for NICE

Also covers: CVLT, DOCN, FIVN +4 more

Willow Miller

William Blair & Company, L.L.C.

6 questions for NICE

Also covers: AMPL, BRZE, CXM +3 more

Catharine Trebnick

Rosenblatt Securities

4 questions for NICE

Also covers: CXM, EGHT, FIVN +4 more

Patrick Walravens

Citizens JMP

4 questions for NICE

Also covers: AI, ALKT, ASAN +26 more

Pat Walravens

Citizens JMP Securities, LLC

4 questions for NICE

Also covers: ALKT, BL, DOMO +2 more

Samad Samana

Jefferies

4 questions for NICE

Also covers: ADP, ALRM, AUDC +21 more

Timothy Horan

Oppenheimer & Co. Inc.

4 questions for NICE

Also covers: AI, ASTS, BKSY +19 more

Tyler Radke

Citigroup Inc.

4 questions for NICE

Also covers: ADBE, ADSK, AMPL +23 more

Meta Marshall

Morgan Stanley

3 questions for NICE

Also covers: ANET, AXON, BAND +31 more

Arjun Bhatia

William Blair

2 questions for NICE

Also covers: AMPL, BAND, BRZE +21 more

Catherine Tribnick

Rosenblatt Securities

2 questions for NICE

Elizabeth Porter

Morgan Stanley

2 questions for NICE

Also covers: ADSK, AMPL, CXM +13 more

Jamie Reynolds

Morgan Stanley

2 questions for NICE

Also covers: AXON, BAND, MSI +2 more

Michael J. Funk

BofA Securities

2 questions for NICE

Tavy Rosner

Barclays

2 questions for NICE

Also covers: DOX, KRNT, MGIC +3 more

Tyler M. Radtke

Citi

2 questions for NICE

Also covers: GTM

Kiley Peterson

Citi

1 question for NICE

Kylie Peterson

Citi

1 question for NICE

Latest news

Recent press releases and 8-K filings for NICE.

NICE Reports Strong FY 2025 Results and Provides 2026 Guidance

NICE

Earnings

Guidance Update

M&A

NICE reported strong financial results for fiscal year 2025, with total revenue of $2.945 billion (up 8% year-over-year) and non-GAAP EPS of $12.30. In Q4 2025, cloud revenue grew 14% year-over-year to $608 million, representing 77% of total revenue.
The company's AI-first strategy is driving growth, with AI ARR increasing 66% year-over-year to $328 million in 2025. The acquisition of Cognigy strengthened its market position, contributing to a 25% cloud backlog growth in Q4 2025.
NICE achieved a debt-free balance sheet after repaying $460 million of outstanding debt and repurchased $489 million of shares in 2025. A new $600 million share repurchase program was authorized, bringing the total remaining authorization to approximately $1 billion.
For fiscal year 2026, NICE expects total revenue between $3.17 billion and $3.19 billion and fully diluted EPS between $10.85 and $11.05. Cloud revenue growth is projected to be in the range of 14.5%-15%.

Feb 19, 2026, 1:30 PM

Transcript

NICE Announces Strong Q4 and Full-Year 2025 Results with Positive 2026 Outlook

NICE

Earnings

Guidance Update

M&A

NICE reported Q4 2025 Total Revenue of $786 million and Non-GAAP EPS of $3.24, contributing to FY 2025 Total Revenue of $2,945 million and Non-GAAP EPS of $12.30.
Cloud Revenue grew significantly, reaching $608 million in Q4 2025 (up 14% Y/Y) and $2,238 million for FY 2025 (up 13% Y/Y), with a Cloud Backlog of $3,184 million as of December 31, 2025, representing a 25% YoY increase.
The company provided a positive outlook for Q1 2026, with projected Revenue between $755 million and $765 million and EPS between $2.45 and $2.55, and for FY 2026, projecting Revenue between $3,170 million and $3,190 million and EPS between $10.85 and $11.05.
NICE maintained strong profitability and cash generation, reporting a Non-GAAP Operating Margin of 31.0% in Q4 2025 and 30.8% for FY 2025, alongside Free Cash Flow of $622.8 million for FY 2025.
The company executed share repurchases totaling $165 million in Q4 2025 and $489 million for FY 2025, while its net cash position stood at $417 million as of December 31, 2025, influenced by the Cognigy acquisition in September 2025.

Feb 19, 2026, 1:30 PM

Presentation

NICE Reports Strong Q4 and Full Year 2025 Results, Provides 2026 Guidance

NICE

Earnings

Guidance Update

M&A

NICE achieved full year 2025 total revenue of $2.945 billion, an 8% year-over-year growth, with cloud revenue growing 13% and non-GAAP EPS of $12.30, all at the high end of guidance.
For Q4 2025, total revenue was $786 million, representing 9% year-over-year growth, and cloud revenue totaled $608 million, growing 14% year-over-year.
The company's AI ARR increased 66% to $328 million in 2025, representing 13% of cloud revenue, and cloud backlog grew 25% in Q4 2025.
NICE completed the acquisition of Cognigy, fully repaid $460 million of outstanding debt, and repurchased $489 million of shares in 2025, while also authorizing a new $600 million share repurchase program.
For full year 2026, NICE expects total revenue between $3.17 billion and $3.19 billion (an 8% increase at midpoint) and non-GAAP EPS between $10.85 and $11.05, with cloud revenue growth projected at 14.5%-15%.

Feb 19, 2026, 1:30 PM

Transcript

NICE Reports Strong Q4 and Full-Year 2025 Results, Issues 2026 Guidance, and Announces Share Repurchase Program

NICE

Earnings

Guidance Update

Share Buyback

NICE reported full-year 2025 total revenue of $2.945 billion (up 8% year-over-year) and non-GAAP EPS of $12.30, both at the high end of guidance. For Q4 2025, total revenue was $786 million (up 9% year-over-year) and EPS was $3.24.
Cloud revenue grew 13% for the full year 2025 and 14% in Q4 2025. AI Annual Recurring Revenue (ARR) increased 66% year-over-year to $328 million in 2025, representing 13% of cloud revenue, with cloud backlog growth reaching 25% including the Cognigy acquisition.
The company issued full-year 2026 guidance, projecting total revenue between $3.17 billion and $3.19 billion (an 8% increase at midpoint) and fully diluted EPS between $10.85 and $11.05. NICE also announced a new $600 million share repurchase program, bringing the total remaining authorization to approximately $1 billion.

Feb 19, 2026, 1:30 PM

Transcript

NICE Reports Q4 and Full Year 2025 Results, Issues 2026 Guidance, and Announces Share Repurchase Program

NICE

Earnings

Guidance Update

Share Buyback

NICE reported Q4 2025 GAAP total revenue of $786.5 million, an increase of 9% year-over-year, and full-year 2025 GAAP total revenue of $2,945.4 million, up 8% year-over-year.
Cloud revenue for Q4 2025 was $608.3 million, growing 14% year-over-year, and for full-year 2025 was $2,238.4 million, up 13% year-over-year. The company expects 14.5%-15.0% year-over-year cloud revenue growth for full year 2026.
GAAP diluted EPS increased 57% to $2.41 in Q4 2025 and 43% to $9.67 for the full year 2025.
NICE announced a new $600 million share repurchase program, bringing the total remaining share repurchase capacity to approximately $1 billion.
For full-year 2026, non-GAAP total revenues are expected to be in a range of $3,170 million to $3,190 million, with non-GAAP fully diluted EPS projected between $10.85 and $11.05.

Feb 19, 2026, 1:29 PM

6-K

NICE Reports Strong Q4 and Full Year 2025 Results, Issues 2026 Guidance, and Authorizes New Share Repurchase Program

NICE

Earnings

Guidance Update

Share Buyback

NICE reported strong financial results for Q4 2025, with non-GAAP total revenue of $786.5 million (up 9% year-over-year) and non-GAAP diluted EPS of $3.24 (up 7% year-over-year).
For the full year 2025, non-GAAP total revenue reached $2,945.4 million (up 8% year-over-year) and non-GAAP diluted EPS was $12.30 (up 11% year-over-year).
Cloud revenue was a key driver, growing 14% year-over-year in Q4 2025 to $608.3 million and 13% for the full year 2025 to $2,238.4 million.
The company issued full-year 2026 guidance, expecting non-GAAP total revenues between $3,170 million and $3,190 million and non-GAAP fully diluted EPS between $10.85 and $11.05, with cloud revenue growth projected at 14.5%-15.0% year-over-year.
NICE's Board of Directors authorized a new $600 million share repurchase program, bringing the total remaining repurchase capacity to approximately $1 billion.

Feb 19, 2026, 10:30 AM

Press Release

NiCE Discusses Cloud Revenue Growth, AI, and Strategic Investments at Nasdaq Conference

NICE

Revenue Acceleration/Inflection

New Projects/Investments

M&A

NiCE's AI revenue, embedded in its cloud platforms, is soaring at more than 40% year-to-date, with the company consistently outperforming guidance and expecting 12% cloud revenue growth quarter after quarter.
The company reported a 13% year-over-year increase in cloud backlog in Q3 and plans to double cloud revenue over the next four years, targeting 17%-19% cloud revenue growth by 2028.
NiCE anticipates an additional spend of approximately $160 million in 2026, with further incremental investments through 2027 and 2028, primarily in cost of delivery, R&D (including Cognigy integration), and go-to-market strategies.
The recent acquisition, Cognigy, is expected to contribute significantly, with an anticipated $85 million in ARR by the end of 2026. AI and self-service ARR reached $268 million in Q3, growing 49% year-over-year (or 43% excluding Cognigy), and currently represents about 12% of cloud revenue.
NiCE is expanding its strategic partnerships with companies like Salesforce, ServiceNow, Snowflake, AWS, and RingCentral, with some expected to impact near-term growth, particularly through the AWS marketplace in early 2026, and others contributing to long-term growth by late 2026 into 2027.

Dec 10, 2025, 3:30 PM

Transcript

NICE Discusses AI-Driven Cloud Growth and Strategic Investments at Nasdaq Conference

NICE

Revenue Acceleration/Inflection

New Projects/Investments

M&A

NICE's AI revenue, embedded in its cloud platforms, is soaring at more than 40% year to date, serving as a key growth driver, amplified by the recent acquisition of Cognigy.
The company has consistently outperformed its guidance, with core cloud revenue expected to grow 12% quarter after quarter, and the year-over-year cloud backlog increasing to 13% in Q3.
NICE plans to double its cloud revenue over the next four years, targeting 17%-19% cloud revenue growth by 2028, capitalizing on the CCaaS market's 40% cloud penetration.
Strategic investments include an additional $160 million in 2026, with further incremental spend through 2027 and 2028, allocated to cost of delivery, R&D (Cognigy integration, new AI capabilities), and go-to-market strategies.
The profitable Financial Crimes and Compliance (FCC) business, representing approximately 15% of total revenue, continues to perform well and operates largely independently.

Dec 10, 2025, 3:30 PM

Transcript

NICE Discusses AI-Driven Cloud Growth and Strategic Investments

NICE

Revenue Acceleration/Inflection

New Projects/Investments

M&A

NICE's AI revenue embedded in its cloud platforms is soaring at more than 40% , with AI currently representing about 12% of cloud revenue. The company expects 12% cloud revenue growth quarter after quarter and aims to double cloud revenue over the next four years, reaching 17%-19% cloud revenue growth by 2028.
The company plans to invest an additional $160 million during 2026, with incremental spend through 2028, focusing on cost of delivery, R&D (including full integration of Cognigy), and go-to-market strategies. These investments are timed to capitalize on the 60% of the CCaaS market that has yet to shift to the cloud.
The recent acquisition of Cognigy, a leader in agentic AI, is expected to amplify growth, with Cognigy projected to exit 2026 with $85 million of ARR. This acquisition, along with other initiatives, is contributing to a Total Addressable Market (TAM) expansion from $31 billion to $72 billion by extending into mid/back office and outbound solutions.
New CEO Scott Russell is driving strategic initiatives, including building strong ecosystems and expanding partnerships with companies like Salesforce, ServiceNow, Snowflake, AWS, and RingCentral, to further accelerate growth.

Dec 10, 2025, 3:30 PM

Transcript

NICE Launches Local Dedicated CXone Mpower Instance in South Africa

NICE

Product Launch

New Projects/Investments

NiCE has officially launched and made generally available CXone Mpower on a dedicated, local instance in South Africa.
This AI-powered customer experience platform is hosted locally with redundant data centers in Cape Town and Johannesburg, ensuring full South African data residency for compliance with local data governance and regulatory requirements.
The platform is designed for financial institutions, regulated industries, and large enterprises, providing AI-enabled customer engagement ecosystems and a strategic foundation for growth across the broader African continent.
The launch brings NiCE’s agentic AI capabilities to the region, enabling both automated and agent-assisted conversations.