Zoom Communications (ZM) Company Report

Zoom reported Q3 FY2026 total revenue of $1.23 billion, a 4.4% year-over-year increase, and non-GAAP diluted net income per share of $1.52.
The company raised its full-year FY2026 guidance, now expecting revenue between $4.852 billion and $4.857 billion and non-GAAP EPS between $5.95 and $5.97.
Zoom's board authorized an incremental $1 billion share repurchase program, and the company purchased 5.1 million shares for $414 million in Q3 under a pre-existing plan.
Key product areas demonstrated strong momentum, with AI Companion adoption surging more than four times year-over-year, Zoom Phone surpassing 10 million paid seats, and Workvivo logos growing nearly 70%.
In Q4, Zoom agreed to acquire BrightHire, an AI-powered hiring intelligence platform, to enhance its collaboration platform and strengthen critical business workflows.

Nov 24, 2025, 10:00 PM

Transcript

Zoom Reports Strong Q3 FY2026 Results, Raises Full-Year Guidance, and Announces Share Repurchase

Earnings

Guidance Update

Share Buyback

Zoom reported strong Q3 FY2026 financial results, with total revenue reaching $1.23 billion, an increase of 4.4% year over year, and non-GAAP diluted net income per share of $1.52. The company achieved a non-GAAP operating margin of 41.2% and generated $614 million in free cash flow, representing a 50% margin.
The company raised its full-year FY2026 guidance, now expecting revenue in the range of $4.852-$4.857 billion and non-GAAP earnings per share of $5.95-$5.97. Free cash flow for FY2026 is also projected to be higher, in the range of $1.86-$1.88 billion.
Product momentum was highlighted by Zoom Phone surpassing 10 million paid seats early in Q3, and WorkVivo logos growing nearly 70% year over year to 1,225. AI Companion adoption surged more than four times year over year, underscoring the company's AI-first platform strategy.
Zoom's board authorized an incremental $1 billion share repurchase program. Additionally, the company agreed to acquire BrightHire, an AI-powered hiring intelligence platform, in Q4.

Nov 24, 2025, 10:00 PM

Transcript

Zoom Reports Strong Q3 FY2026 Results with Enterprise Growth and AI Momentum

Earnings

Revenue Acceleration/Inflection

M&A

Zoom reported Q3 FY2026 total revenue of $1.23 billion, a 4.4% year-over-year increase, with enterprise revenue growing 6.1% and representing 60% of total revenue. The company also demonstrated strong financial performance with non-GAAP diluted net income per share of $1.52, a non-GAAP operating margin of 41.2%, and free cash flow of $614 million (50% margin), up 34% year over year.
The company is executing an AI-first strategy, with AI Companion adoption surging more than four times year over year, and agreed to acquire BrightHire in Q4 to expand into AI-powered hiring intelligence. Key product areas showed strong growth, including Zoom Phone surpassing 10 million paid seats with mid-teens ARR growth, WorkVivo logos growing nearly 70% year over year to 1,225, and customer experience ARR growing in the high double digits.
As of the end of Q3, Zoom had repurchased 32.5 million shares for $2.4 billion under its share buyback program.

Nov 24, 2025, 10:00 PM

Transcript

Zoom Communications Reports Strong Q3 Results and Raises Outlook

Earnings

Guidance Update

Share Buyback

Zoom Communications reported strong third-quarter earnings and revenue, with adjusted earnings per share of $1.52 and revenue of $1.23 billion, surpassing market expectations.
The company achieved net income of $612.9 million, or $2.01 per share, and saw growth in its enterprise segment, driven by the adoption of AI Companion and Custom AI solutions.
Zoom raised its outlook for the fourth quarter and fiscal 2026 and announced an increase in its share buyback program.
Zoom Phone surpassed 10 million paid seats in the third quarter, and the company ended the quarter with approximately $7 billion in cash, cash equivalents, and marketable securities.

Nov 24, 2025, 10:43 AM

Bloomberg

Zoom Phone Reaches 10 Million Seats Globally

Zoom Phone, an AI-first cloud phone system, announced on October 9, 2025, that it has surpassed 10 million seats globally.
Launched in 2019, Zoom Phone's rapid growth signifies a market shift towards unified, AI-first communication solutions.
The product offers benefits such as simpler management, reduced costs, and smarter interactions powered by AI, with one customer achieving 81% cost savings.

Oct 9, 2025, 1:00 PM

Press Release

Zoom Communications provides FY26 financial outlook and highlights AI-first vision

Guidance Update

Product Launch

Share Buyback

Zoom projects total revenue of $4,830 million for FY26, representing 3.5% growth, alongside a non-GAAP operating profit of $1,910 million (40% margin) and free cash flow of $1,760 million (36% margin).
The company emphasizes an AI-first vision for its work platform, with AI Companion MAUs growing over 4x year-over-year, driving both indirect and direct monetization strategies.
Zoom's enterprise business continues to drive growth, with projected revenue of $2,919 million for FY26, accounting for 60% of total revenue, and an increase in customers contributing over $100k in TTM revenue to 4,274 by Q2 FY26.
The company has executed 73% of its $2.7 billion stock repurchase program, contributing to a -1.9% year-over-year dilution.

Sep 17, 2025, 9:00 PM

Presentation

Zoom Communications Outlines AI-First Vision and Financial Progress at Zoomtopia

Product Launch

Revenue Acceleration/Inflection

Share Buyback

Zoom's strategic focus is on becoming an AI-first work platform for human connection, with AI Companion users growing four times year over year.
The company reported financial progress, including stabilizing its online business from an 8% decline in FY2023 to flat and accelerating its enterprise business, which now accounts for 60% of revenue.
Growth products like Phone and Contact Center are performing well, with Phone ARR growing in the mid-teens and Contact Center achieving triple-digit ARR.
Zoom maintains over 40% profitability and strong cash flow generation, having completed 73% of its share buyback program, resulting in negative 2% share dilution.
AI monetization includes indirect benefits from AI Companion 3.0 in paid SKUs and direct monetization through Custom AI Companion at $12 per user per month, with higher AI usage noted in SMBs.

Sep 17, 2025, 9:00 PM

Transcript

Zoom Reports Strong Q2 2026 Financial Results and AI Adoption Growth

Earnings

Revenue Acceleration/Inflection

Share Buyback

Zoom Communications Inc. reported Q2 FY26 total revenue of $1.217 billion, growing 4.7% year over year (or 4.4% in constant currency), marking its fastest growth rate in eleven quarters.
The company achieved non-GAAP diluted net income per share of $1.53 in Q2 FY26.
The enterprise business remains a key strength, with revenue growing 7% year over year and representing 60% of total revenue. The number of customers contributing more than $100,000 in trailing twelve-month revenue grew approximately 9% year over year.
AI Companion Monthly Active Users (MAU) have grown over four times year over year, with millions using Zoom's AI features. The company also saw strong growth in its Zoom Contact Center customers with over $100,000 ARR, which grew 94% year over year to 229.
Zoom's free cash flow in Q2 FY26 grew 39% year over year to $508 million, representing a 41.7% free cash flow margin. The company also purchased 6 million shares for $463 million as part of its share buyback program.

Aug 22, 2025, 12:55 AM

Zoom Expands Platform and AI Investments

Product Launch

New Projects/Investments

Expanding Product Portfolio: Zoom is evolving its core offering from just meetings to a comprehensive workplace platform that integrates chat, calendar, collaboration, and email, while emphasizing both customer and employee experiences (e.g., Workvivo).
AI Enhancements: The company is accelerating its AI investments by introducing products like the custom AI Companion and deploying AI across contact center and core communication tools, resulting in increased customer usage and value (e.g., 500% sequential increase in side panel use).
Pricing Strategy: A planned nominal price increase for the online segment is underway, supported by a stable customer base with long-term contracts and improved churn metrics (over 70% of the online business has been with Zoom for over 16 months).
Strategic Partnerships: Zoom is leveraging strategic alliances, including a go-to-market partnership with Amazon for its AI products, to fuel broader market adoption and integrated service offerings.

May 29, 2025, 8:15 AM

Zoom announces Q1 2026 results

Earnings

Guidance Update

Share Buyback

Robust Q1 performance: Total revenue grew approximately 3% YoY to $1.175 billion, with strong non-GAAP operating income and cash flow metrics—including an accelerated share buyback of $418 million—demonstrating solid financial execution.
Innovation and AI integration: The company advanced its AI-driven product portfolio with innovations like the Zoom AI Companion (monthly active users up nearly 40% QoQ) and new collaboration features (e.g., Zoom Tasks and Calendar Manager), positioning the platform for enhanced productivity and market differentiation.
Upgraded guidance outlook: Updated full-year revenue and profitability guidance reflects a commitment to prudent management amid macro challenges, with Q2 revenue expected around $1.2 billion and continued investments in AI, supporting both revenue growth and margin improvements.

May 21, 2025, 9:01 PM

Transcript

Earnings Transcripts

Quarterly earnings call transcripts for Zoom Communications.

Q3 2026

Nov 24, 2025

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Q2 2026

Aug 21, 2025

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Q1 2026

May 21, 2025

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Zoom Communications (ZM)

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